The London Congestion Charge was not the only travel demand
management tool employed by Transport for London during the Olympics in 2012. This
post looks into some of measures taken
by TfL to manage travel demand during the Games.
With an estimated 20 million visitors expected to attend the Olympic
and Paralympic Games the transport network was poised to experience
“substantial increases” in travel demand, says Rose McArthur, SKM Practice
Leader in sustainable travel ‘with extensive experience in developing strategies
to improve travel choices. London 2012 and the Transport for London (TfL) had
deemed the 2012 Games as the first ‘public transport Games’, meaning that, “100
percent of visitors were asked to travel to the Games on public transport, by
bicycle or on foot”. It was noted that on the busiest day some 800,000
spectators opted for public transport, resulting in approximately 3 million
surplus trips. In such a scenario, travel demand management was critical to
ensure the smooth operation of transportation and all those affected by
London’s transport system and the Games.


